Please make sure you are following the key tips below, as this is where we see the majority of issues.
- Use a computer - Eventbrite isn't 100% compatible with smartphones or tablets.
- Try a different internet browser - We recommend Google Chrome, but you can also try Firefox
- Clear your browser history
If you are still facing the issue, please submit your question to us directly with a screenshot of what you are seeing and we would be glad to help out.